Operations Manager (Contract to Hire)

Chicago

Jiobit, which is developing the next generation of location-based wearables, is seeking an experienced, hands-on operations professional that thrives in the often chaotic world of a startup. This role is responsible for key operational and member care projects and processes and reports to the VP of Operations. Areas of responsibility and/or influence may include Member Care, Business Development, 3PL (3rd party logistics), Freight Forwarding, Process Creation & Optimization, Hardware Certifications, Business Intelligence, Strategy, User Trial Management & Testing, Field Testing, etc. - a true jack of all trades.

Given the importance of this role for the long term success of the company, equity compensation will be available for the right candidate. The ideal candidate would be based in the Chicago area and work out of our River North office.

You’ll be responsible for:

Development and rollout of key processes across various Operational areas of the company (including the ones cited above)

Assist in developing and executing against integrated schedules.

Handling calls and messaging from our beloved Members.

Support major business development deals for the company.

Why we want you:

BS or BA in or around a STEM field, preferably one tangentially associated with consumer electronics.

Outstanding communicator.

Innate sense of execution and urgency.

2-3+ years of hands-on operational work.

Consumer electronics or hardware-based experience preferred.

Customer support or Member care experience preferred.

Effective communication and collaboration across teams.